Attorneys, court docket reporters, and paralegals depend on the swift supply of transcripts to make sure justice is served. Ditto Transcripts gives 12+ years’ of expertise in authorized transcription companies with a dedication to accuracy, punctuality, confidentiality, and customized customer support.

On this interview, we sat down with Ditto Transcripts CEO and Founder Ben Walker to debate the significance of accuracy within the authorized system and the way Ditto Transcripts helps to attain it.

Q: What impressed you to start out Ditto Transcripts, and what units your organization other than different authorized transcription companies?

Ben Walker: I began Ditto Transcripts to supply a authorized transcription service that genuinely values its shoppers. We perceive authorized professionals’ stress and stress and need to present a service to make their lives simpler. Our dedication to accuracy, confidentiality, and customer support units us other than different authorized transcription companies. We assure 99% accuracy for all of our authorized transcription companies, and our transcriptionists are all within the US and have handed legal background checks. We additionally provide fast turnaround occasions, assembly particular deadlines from 4 hours for rush information as much as 6-10 enterprise days, a lot sooner than the usual court docket reporters’ turnaround time of 30 days.

Q: Why is accuracy so essential within the authorized area, and the way does Ditto Transcripts guarantee its transcripts are 99% correct?

Ben Walker: Accuracy is important within the authorized area as a result of it could possibly imply the distinction between a profitable and a failed case. At Ditto Transcripts, we guarantee accuracy utilizing cUS primarily based, skilled transcriptionists who perceive authorized terminology and the authorized area. We additionally use expertise to reinforce our accuracy, resembling software program to reinforce or clear up complicated audio.

Q: How does Ditto Transcripts prioritize confidentiality and safety, and what measures do you are taking to guard consumer knowledge?

Ben Walker: Confidentiality and safety are crucial within the authorized area as a result of attorneys and shoppers have to be assured that their info is correctly protected. Ditto Transcripts is a U.S.-based firm that ensures our shoppers’ paperwork are stored throughout the nation and are topic to U.S. legal guidelines. We even have strict safety protocols, together with safe on-line file sharing and a safe on-line file server to ship transcripts. Our on-line portal is each HIPAA and CJIS-compliant, which suggests they meet the healthcare and FBI requirements for safety protocols. Moreover, all of our transcriptionists are required to signal nondisclosure and confidentiality agreements.

Q: How does Ditto Transcripts help the authorized system’s aim of order and justice?

Ben Walker: The authorized system is constructed on order, and our function is to help that order by offering correct, well timed, and safe transcripts. We perceive that justice is the final word aim, and we do every part we are able to to help that aim by delivering transcripts which can be important to authorized proceedings. Our companies assist authorized professionals to work effectively, keep away from delays, and in the end serve their shoppers higher.

Q: What recommendation would you give authorized professionals looking for a dependable authorized transcription service?

Ben Walker: My recommendation to authorized professionals searching for a dependable transcription service: Search for an sincere US firm with a powerful status for accuracy, confidentiality, and customer support. It’s additionally important to look for a corporation with expertise within the authorized area and a deep understanding of authorized terminology. Lastly, be prepared to work with you to fulfill your wants and deadlines. At Ditto Transcripts, we pleasure ourselves on at all times making deadlines on time.