Group life insurance coverage provider MetLife has fashioned a partnership with end-of-life platform Empathy to enhance its beneficiary claims concierge providers.

Staff and beneficiaries enrolled in life insurance coverage can entry Empathy’s bereavement care platform by MetLife’s beneficiary claims concierge providers.

The newest collaboration is a part of MetLife’s technique to supply full bereavement help to its beneficiaries and households, following the dying of an individual.

Launched in 2022, the corporate’s beneficiary claims concierge providers supply consolation and steering throughout bereavement time.

MetLife Group Advantages senior vice-president Juliane Kowalski stated: “We perceive the challenges that loss brings, together with grief, and are devoted to being there for our prospects each step of the best way – by the declare course of and past.

“We’re happy to supply Empathy’s providers as a part of MetLife’s dedication to help households throughout their journey and ship on our function to be ‘all the time with you’.”

Empathy’s care platform merges know-how and human help for people who find themselves coping with loss, together with administrative help, emotional help in addition to self-care instruments.

Empathy co-founder and CEO Ron Gura stated: “We’re proud to work with MetLife as they broaden their providing to beneficiaries and display their dedication to care and innovation.

“By going the additional mile to help their policyholders and beneficiaries they go away behind, MetLife is assembly households the place they’re. With this collaboration, beneficiaries obtain the important and significant help they want following a loss.”