Printed on December 19, 2013

For hundreds of thousands of Individuals high quality, inexpensive protection is simply across the nook. And ensuring individuals know in regards to the new choices obtainable to them, and offering a easy transition to this new day for protection is our prime precedence

Offering a easy transition

We’ve taken plenty of steps that can assist you:

1. You now have extra time to enroll and pay your premium
2. We’ve improved the window procuring expertise on HealthCare.gov
3. PCIP enrollees can proceed their protection via January 2014.

Sources for customers with cancelled plans

If you happen to or somebody you recognize have acquired a cancellation letter, right here’s what it is best to know:

• You possibly can name 1-866-837-0677, a brand new hotline devoted to customers with cancelled insurance policies. A consultant will assist you discover protection that begins in 2014. They will clarify the choices obtainable for changing or renewing a cancelled plan. You possibly can name between 9 a.m. and seven p.m. EST Monday via Friday and between 9 a.m. and 5 p.m. on Saturday, and Sunday.
• If the plans obtainable within the Market are unaffordable, you might be eligible for a “hardship” exemption, which is able to permit you to purchase catastrophic protection.
• To purchase this protection, full a hardship exemption type, and point out that your coverage has been cancelled and that you simply imagine the Market choices in your space are unaffordable.
• You’ll then want to supply this kind together with a replica of your cancellation discover to an insurance coverage firm providing catastrophic protection in your space and apply straight with them. The hotline might help with questions on this feature.

We’re working across the clock to be sure that anybody who needs protection beginning on January 1 can get it. And don’t neglect that you’ve till March 31 to enroll in protection efficient in 2014.