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Friday, April 12, 2024

BHSF adopts Sapiens SaaS for digital overhaul 

BHSF, a UK-based insurer, has adopted Sapiens’ software-as-a-service (SaaS) platform to remodel its operational infrastructure.  

The transfer is geared toward changing BHSF’s legacy mainframe utility to extend agility and velocity up the marketplace for adjustments by Sapiens’ no-code/low-code configuration instruments. 

Below the alliance, Sapiens’ platform together with Sapiens IDITSuite for property and casualty (P&C) and Sapiens DigitalSuite will probably be deployed by BHSF.  

Sapiens IDITSuite, pushed by synthetic intelligence, facilitates buyer acquisition, billing, financing, claims and renewals. Sapiens DigitalSuite is a cloud-native digital engagement platform. 

The options will probably be deployed in Sapiens’ cloud, hosted on Microsoft Azure. 

Sapiens’ answer encompasses core coverage, billing and claims, in addition to digital functions for patrons, staff and employers, tailor-made to BHSF’s private accident and well being and well-being money plan merchandise. 

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The digital transformation is anticipated to spice up buyer satisfaction and retention for BHSF. 

BHSF CEO Heidi Stewart stated: “BHSF is on a direct path to worthwhile progress, and Sapiens’ main options and technique are key to our digital progress. By delivering hyper-personalised digital buyer experiences, Sapiens will present operational efficiencies by automation and straight-through processing. Sapiens additionally offers wealthy insurance coverage area expertise and implementation methodology.” 

Sapiens president and CEO Roni Al-Dor stated: “It’s gratifying to empower BHSF’s journey to automation and allow them to supply an insurance coverage service that delivers buyer experiences which can be consistent with their company technique.

“Boosting effectivity, income and progress for our prospects is our mission and accountability.” 

In associated information, Sapiens not too long ago partnered with Binah.ai to bolster life insurance coverage danger administration by leveraging client-provided well being information.  

Moreover, OPES Digital Insurance coverage in Vietnam has chosen Sapiens’ software program suite to improve its core P&C operations. 

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