Are you able to get began utilizing your Independence Blue Cross (Independence) well being plan? I’m right here to information you thru your first steps as a brand new member, so you’ll be able to profit from your Independence well being plan. Use this data that can assist you:

• Discover the care you want
• Get customized assist
• Save money and time

1. Register for ibx.com

The very first thing you must do is register for ibx.com. All the advantages data you want is correct at your fingertips. Registration solely takes a couple of minutes — make sure you have your member ID quantity helpful. And in case you’re a brand new member, you’ll be able to register as much as 15 days earlier than your protection begins.

2. Log in at ibx.com

We designed ibx.com with our members in thoughts. We put the knowledge and instruments you want most entrance and middle in your customized dwelling web page. 

Relying in your particular well being plan, listed below are a few of the stuff you can do while you log in at ibx.com: 

• View, print, share, or order a brand new ID card
• Discover a physician or hospital
• Examine latest claims
• Change your main care doctor (PCP)
• Pay a invoice and see when the following one is due
• Attain your well being objectives with Obtain Properly-being instruments
• See necessary notifications and well being messages
• Entry precious packages that assist your well-being assist and monetary well being 

Take a look at this video that exhibits every little thing you are able to do on ibx.com.

You can even obtain the free IBX app to your iPhone or Android to get all of those options proper from the palm of your hand.

So, the following time you want advantages data, use the self-service instruments on ibx.com to get the knowledge you want shortly and simply!

3. Make your first fee

Should you purchase your well being plan instantly by means of Independence, you’ll want to make your first fee earlier than you’ll be able to start utilizing your advantages. We provide a number of handy methods to pay your invoice.

Some members might have to make their first fee earlier than they obtain their member ID card(s). Should you want your member ID card(s) shortly after making your first fee, log in at ibx.com and choose the Print, Ship, or View All possibility underneath the picture of your ID card.

4. Join with us by e-mail or textual content

Signal as much as get customized well being screening reminders, necessary plan notifications, and alerts about member-exclusive financial savings and reductions. Go to ibx.com/getconnected and select to obtain messages by textual content, e-mail, or each.

5. Discover a physician in your community

When you’ll want to discover an in-network physician or different well being care supplier close to you, our Discover a Physician instrument makes it simple. Make sure to enter your location, choose your well being plan, and select the way you wish to search (for instance, by physician identify, specialty, or sort of supplier).

You probably have a Keystone Well being Plan East HMO, HMO Proactive, or POS well being plan, do not forget that you’ll want to select a PCP. To pick out or change your PCP, log in at ibx.com and use the hyperlink on the house web page underneath My Main Care Doctor.

6. Register for telemedicine from MDLIVE^®

Want to speak to a physician quick? Save money and time by avoiding the ER or pressing care when it’s not an emergency. Skip the ready room, and speak to a physician from dwelling as an alternative. With MDLIVE, you’ll be able to attain a board-certified physician by video chat or cellphone — anytime, anyplace within the U.S.

Use your member ID quantity to activate your MDLIVE account earlier than you get sick. When you’ve activated your account, you’re simply minutes away from a digital go to, analysis, and any vital prescriptions despatched to your pharmacy.

7. Obtain your well being objectives and lower your expenses

Your well being and well-being objectives are distinctive to you. Use our customized Obtain Properly-being instruments to make it simpler to achieve them. Whether or not you’re trying to eat more healthy, address stress higher, be extra lively, handle a persistent situation, or simply get some extra sleep, Obtain Properly-being may help!

Begin by finishing your Properly-being Profile, which you’ll be able to entry while you log in at ibx.com underneath the Well being & Properly-being menu on the prime.

As a member, you even have entry to member perks that may show you how to get match, eat properly, lower your expenses, and have enjoyable on a budget. Take a look at our member-exclusive reductions, reimbursements, and private assist.^*

*Our price-added packages should not advantages and are subsequently topic to alter with out discover.

MDLIVE is an impartial firm offering digital care providers for Independence Blue Cross. Copyright © 2023 MDLIVE Inc. All Rights Reserved. MDLIVE will not be obtainable in sure states and is topic to state rules. MDLIVE doesn’t exchange the first care doctor, shouldn’t be an insurance coverage product and will not be capable of substitute for conventional in-person care in each case or for each situation. MDLIVE doesn’t prescribe DEA managed substances and will not prescribe non-therapeutic medicine and sure different medicine which can be dangerous due to their potential for abuse. MDLIVE doesn’t assure sufferers will obtain a prescription. Healthcare professionals utilizing the platform have the proper to disclaim care if primarily based on skilled judgment a case is inappropriate for telehealth or for misuse of providers. MDLIVE and the MDLIVE brand are registered logos of MDLIVE, Inc. and will not be used with out written permission. For full phrases of use go to MDLIVE.com/terms-of-use/.