HealthSherpa strongly believes in creating inclusive, equitable areas, which construct belief, respect and a way of belonging which can be essential to our tradition and work. We’re excited to characteristic our colleagues and listen to extra about their experiences at HealthSherpa, from their first touchpoints all the way in which as much as their tenure and development. On this submit, hear from Agent Assist Lead Kino Servín, about earlier roles that led him to HealthSherpa, how he exhibits up as his genuine self, and his love for languages.
Previously I labored for a grassroots group that linked Californians to inexpensive well being care. When I discovered the job at HealthSherpa, it was a possibility to return to working with the Inexpensive Care Act (ACA) and serving to individuals make higher selections about their healthcare. At HealthSherpa I assist customers discover educated brokers and guarantee brokers can present client help – solely this time, in a nationwide setting.
I come from a predominantly Latino neighborhood; numerous people in the neighborhood don’t communicate English or have entry to assets concerning the ACA. HealthSherpa actually makes a distinction for these communities.
Most significantly, it permits me to be my most genuine self. I’ve an image of my companion & little brother as my work profile image on Slack. It helps begin the dialog with different individuals – who am I personally, and who’re the individuals on this image? I’ve discovered HealthSherpa extraordinarily open and understanding. Once I speak to individuals right here who’re keen on studying extra about me, I can inform they’re not simply asking for the sake of asking – they’re genuinely keen on desirous to know extra about me and my life. It’s this type of tradition that has made me really feel extra comfy right here than I’ve in every other job.
I’m arising on three years at HealthSherpa and we’re about to enter what can be my third Open Enrollment Interval (OEP). I’ve finished a whole lot of issues in my time right here that I didn’t anticipate. I’ve spoken on webinars, led trainings – issues that in the end assist insurance coverage brokers work out what information they want so as to excel of their work.
Total, I’m most happy with having helped develop a powerful information base for brokers through the years I’ve labored right here. What we’ve constructed over the crucible of OEP these previous few years has exemplified the teamwork ethos that you simply’ll discover at HealthSherpa. To look again and take into consideration what I’ve finished right here – it’s eye-opening, in a great way. It makes me suppose, “Wow, that is what we’ve been in a position to accomplish; that is how I’ve grown.”
- Be your most genuine self. We’re extraordinarily personable at HealthSherpa; it may possibly really feel daunting, particularly in an interview, to come back out of your shell. However that’s essential to standing out.
- When you’re right here, I’d strongly advocate you embrace the unknown. You might need a baseline concept of what the ACA is, however as you dive deeper, there’ll at all times be some aspect of the ACA that you simply’ll encounter, and also you received’t acknowledge or perceive it instantly. These are alternatives to study one thing new, and your crew will provide help to determine it out. It’s essential to help one another in our work, in order that we are able to additional deepen our information base.
I really like practising languages and translating for folk in numerous methods. I’ve love each for the languages themselves, and in addition the training and acquisition of language abilities. For me, studying languages is about attending to know individuals and their environments. It’s a ability, but it surely’s additionally a strategy to study extra concerning the world.
I’m bilingual in Spanish and English and in addition realized Japanese as a baby. Later in life, I studied French and German as nicely. I really feel like I can’t fairly name myself a polyglot, however at dwelling there are phrases, phrases, and entire sentences in Japanese or Spanish though we primarily communicate English- it’s a little bit of a whirlwind.
Need to work with Kino and the remainder of our phenomenal crew? Click on right here to discover present openings and listen to from extra teammates at HealthSherpa!