Markel, the insurance coverage operation inside Markel Group, has named Lisa Mitchell as its new head of claims in Australia.

The appointment marks the completion of Markel’s management group at its operations in Australia.

Mitchell joins Markel from AIG, the place she labored as claims specialist for greater than a decade, most not too long ago because the technical lead for monetary strains.

She additionally has experience in managing excessive worth and complicated claims.

Markel wholesale claims director Chris O’Shea mentioned: “Lisa’s experience in claims dealing with is a useful addition to Markel in Australia. The power to service claims domestically is a vital a part of our Australian enlargement, and Lisa will give attention to working with insureds to realize the very best outcomes.”

Within the new place, Mitchell will report back to managing director Rory Morison and might be primarily based in Melbourne.

Morison mentioned: “The appointment of an business chief as our Head of Claims demonstrates Markel’s dedication to constructing a powerful and confirmed group within the Australian market. This can even allow our underwriting and claims groups to work collectively to develop our native providing.

“We’re establishing a long-term presence right here that can allow us to be a dependable accomplice for native brokers. With our individuals and processes in place, I stay up for accelerating our dealer partnerships in 2024.”

Markel has accomplished the preliminary part of constructing its operations in Australia with the opening of workplaces in Melbourne, Brisbane and Sydney.

The corporate now has native casualty, skilled and monetary threat, and claims groups on the new workplaces.

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