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MetLife Egypt has provide you with an digital card (eCards) initiative for medical insurance coverage shoppers, providing a digital various to conventional plastic insurance coverage playing cards, in accordance with a press launch posted on Zawya.
This transfer is a part of the corporate’s broader digital transformation technique, geared toward enhancing customer support and lowering environmental influence.
The eCards are accessible via the MetLife eServices cellular utility, permitting policyholders to entry medical providers throughout the community of healthcare suppliers in Egypt.
By eliminating the necessity for plastic playing cards, the initiative helps MetLife’s international technique to scale back carbon emissions and minimise the usage of paper and plastic, thereby lowering environmental air pollution.
This initiative additionally goals to enhance operational effectivity and reduce prices.
Clients can get hold of their eCard by way of the MetLife eServices app upon renewing their contracts, which can change the standard plastic card.
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This digital resolution gives entry to a community of over 1,200 healthcare service suppliers and simplifies the method of acquiring medical approvals.
MetLife Egypt deputy chairman and managing director Haitham Taher mentioned: “Issuing eCards for medical insurance coverage clients is a brand new addition to our digital transformation journey, masking the whole lot from selling providers to approvals for acquiring providers and transitioning to digital claims settlement and assortment. This displays the enhancement of providers for purchasers and contributes to combating local weather change.”
MetLife, established in Egypt in 1997, provides a spread of insurance coverage and monetary providers, together with life and accident insurance coverage, medical insurance, retirement planning, and wealth administration options.
The corporate serves a couple of million clients in Egypt.
In a current transfer, MetLife partnered with Constancy within the US to launch a brand new retirement providing, a hard and fast instant revenue annuity, via Constancy’s Assured Revenue Direct, enhancing retirement revenue options.
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